A drilling rig lit against the night sky on a Texas Gulf Coast lease.
Section 03 / 05
Field notes / 24-7

The work doesn't
clock out.

At 2 a.m. the lease does not care about the market. Our supervisors live in the counties they operate, and the crew that drills the well is accountable for it afterward.

24/7Field line
42 minAvg. response
22 yrsAvg. supervisor
14Counties covered
Two Highside field hands at a rig at dusk, one pointing toward a pumpjack.
On the lease

Our supervisors live where they work.

No call center, no handoff to a contractor in another time zone. When a landowner calls at 2 a.m., the person who answers knows the route, the battery, and the history of the well.

That is the whole model. It is expensive to staff this way and it is why our wells stay online.

Plate 03 — Shift changeWharton County · 35mm
1,240Wells monitored daily
42 minAverage field response
96%Wells online / TTM
0.00TRIR / 12 months
A shift 18:40 — 05:30 / Wharton County

One night
on the route.

The work is routine until it is not. A supervisor's shift is built around the handover, the route, and the alarm that changes the plan.

  1. 17:30

    Handover

    Day shift walks the night supervisor through the well status, the two problem batteries, and the water transfer scheduled for midnight.

  2. 18:40

    Route

    Thirty-one wells, four batteries, two saltwater disposal sites. The route is adjusted for the wells that have been making water faster than the plan.

  3. 22:15

    Alarm

    SCADA flags a pressure drop on a Wharton County well. The supervisor is already on the lease and finds a failed packing gland before the well loads up.

  4. 02:00

    Line failure

    A flowline fails on a neighboring property. The landowner calls the field line; the supervisor is on the porch by three, with the repair crew dispatched.

  5. 05:30

    Report

    Production, downtime, and the repair plan are entered before the day team starts. Nothing waits for a Monday meeting.

HSE Safety / Integrity / Environment Stop-work authority

Safety is an operating condition.

A safe well is a well that is being run correctly. We do not separate the two, and we do not reward a production number that was bought with an unsafe shortcut.

TRIRTotal recordable incident rate, 12 months0.00
Stop-workAuthority held by every employee and contractor on a Highside leaseAlways
Pre-jobDaily meeting before any workover, rig move, or hot workDaily
ContractorsOrientation and stop-work briefing before first entry100%
Spill responseSupervisor dispatched after a reported release42 min

We report releases to the Railroad Commission of Texas and the Texas Commission on Environmental Quality as required, and we tell the surface owner what happened in plain language.

Emergency

If you see a leak, spill, or well-control event.

Call the field line. Do not use email for an emergency. A supervisor answers any hour, every day of the year.

24/7 field line+1 (702) 349-0905
Response42 min average

When you call, have this ready.

01The location — county, road, lease name, or nearest addressWhere
02What you see — liquid, gas, sheen, or equipment damageWhat
03Whether anyone is hurt or there is a fireSafety
04A callback number and the best access routeContact

Stay upwind and away from the release. Do not attempt to shut in equipment. The supervisor will tell you what to do when they call back.

Meet the field team.

The people who run the route are the people who answer the phone. Start a conversation with the field office.